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Enhance customer engagement through Ifeelgoods’ app on Zendesk

Goal

Pinterest, one of the greatest social media platforms, recently introduced the “Buyable Pins” program, which allows. Pinners to directly buy items they like via the social network’s interface. Pinterest aims to take its customer service for this new program to the next level by integrating the best tools and technology that would match the high standards of the beloved social network.

Campaign

Pinterest leverages the Ifeelgoods Gifting App on Zendesk to deepen its engagement with customers by offering digital rewards.Through the free Ifeelgoods app, Pinterest’s Pinner Operations team can deliver instant rewards to customers within a ticket – through just a few clicks within the Zendesk interface. Pinterest can easily tap into Ifeelgoods’ catalog of 100,000+ digital rewards

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